Privacy Policy

Effective Date: May 2026

1. Identity of the Data Controller

CustomsPilot AI is an AI-assisted customs and compliance workflow project operated by:

Beauty Bytes SRL

EU-based company

2. Personal Data We Collect

We may collect: full name, company name, email address, phone number, business-related information, form submissions, IP address, browser information, cookies, analytics and technical usage data.

We do not intentionally collect special categories of personal data.

3. Purposes of Processing

Personal data may be processed for: responding to inquiries and demo requests; providing pilot access and communications; improving AI workflow services; monitoring website performance and security; managing customs and compliance workflow requests; operational and business communications.

4. Legal Basis for Processing

Data is processed pursuant to Article 6 GDPR based on: user consent; pre-contractual or contractual obligations; legitimate interest in improving services, security and operations; compliance with legal obligations where applicable.

5. Data Retention

Personal data is retained only as long as necessary for operational, legal, accounting, compliance and security purposes, after which it is securely deleted or anonymized.

6. Recipients of Personal Data

Personal data may be shared with trusted third-party providers involved in: hosting; analytics; cloud infrastructure; communication tools; website security and monitoring services. We do not sell personal data.

7. International Data Transfers

Some providers may process data outside the European Economic Area (EEA). Where applicable, transfers are protected through GDPR-compliant safeguards including Standard Contractual Clauses (SCCs) or equivalent legal protections.

8. Automated Decision-Making

CustomsPilot AI may use AI-assisted systems to analyze customs or compliance-related information; however, no legally binding decisions are made solely through automated processing or profiling.

9. User Rights Under GDPR

Users may request: access, rectification, deletion, restriction of processing, objection to processing, data portability, withdrawal of consent and the right to lodge a complaint with a supervisory authority. Requests may be sent to: bb@beautybytes.eu

10. Cookies

This website may use cookies and similar technologies for functionality, analytics, security, performance monitoring and user experience improvements. Users may manage cookies through browser settings.

11. Mandatory or Optional Data Provision

Providing personal data is generally voluntary; however, failure to provide certain information may prevent us from responding to inquiries, providing demo access or delivering related services.

12. Minors

This website and related services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

13. Security Measures

Reasonable technical and organizational measures are implemented to protect personal data against unauthorized access, misuse, disclosure, alteration or loss; however, no online system can guarantee absolute security.

14. Changes to This Policy

This Privacy Policy may be updated periodically. Updated versions will be published on this page with the revised effective date.

15. Contact

For privacy-related inquiries or GDPR requests:

Beauty Bytes SRL

Email: bb@beautybytes.eu